Wyomind is launching 2 new extensions: Store Locator and Help Desk are now available for Magento 2!

At Wyomind, two new extensions are out! Just in time for you to get ready for the end of year season!

Drive more offline sales helping customers locate their nearest store using the Store Locator extension for Magento 2.

Enjoy a complete ticketing system with the Help Desk extension and provide the best support directly from your Magento 2 back office.

Keep reading to see all the features of our brand new extensions: Store Locator and Help Desk!

Show all the places where you sell on a Google Map with Store Locator for Magento 2

The Store Locator is a great tool to show all the stores where you sell on a Google Map and so to attract more customers in your physical stores. You can add as many stores as you need.

The extension helps users finding the directions of the nearest store thanks to geolocation. The directions of the 24 closest locations will be calculated.

Our tool can be completely customized for you to arrange each store description as you want. Enjoy the predefined variables, CSS code and create additional attributes to display anything you want in the template.

With Store Locator for Magento 2, you can create a unique page for each one of your offline stores.

The page can be customized as well according to the info you want to display. The variables make it very easy to adapt to the store page as you want.

You can also add a link to the store page in the store description from the store locator.

 

Available features

To be sure we haven't missed anything, you can find below all features available with the extension:

• Geo-location
• Show directions to all your stores from any location
• Distance displayed in miles or kilometers
• Fully responsive interface
• CSV import and export feature for the stores
• Easy and quick configuration of your stores
• Store details and additional information displayed
• Images can be added to the stores
• Configuration of the opening and lunch hours for each day of the week
• Configuration of the holidays for each store
• Latitude and longitude of a store automatically filled
• Add your API key in the configuration of the extension
• Multiple Store and Website supported
• Create custom attributes for your stores
• Customize the description of the store in the store locator
• Create a specific page for each store
• Define the content of the stores' pages
• Link to the stores' pages from the Store Locator

Feel free to have a look at the full documentation!

Enjoy a complete ticketing system with Help Desk for Magento 2

Get everything in one place with the Help Desk extension and make the interactions with your customers much easier. You can build a relationship of trust with your customers and answer any of the tickets created from their account in no time.

The support team will be able to assign each incoming tickets to any member. Each ticket includes the previous messages and the orders' history. Depending on their permissions, team members can also assign tags, priority and change the status of the messages.

Available features

Find below all features available with the extension:

• Easy to use and to install
• User-friendly interface
• Enable/Disable the extension in one click
• Mass actions, filters and sorting available in the tickets grid
• Creation of tickets from the front-end customer account
• File attachment available
• Rich text format supported in the messages
• Orders and tickets history available in the ticket
• Possibility to add Cc email addresses to the ticket
• Ticket assignation
• Message status management: Open / On-hold / Pending / Closed / Resolved
• Priorities management
• Team management: assignation of a team manager, selection of users, management of the team members permissions

Don't hesitate to check the full documentation. and if you have a question or simply a word to say, don't hesitate to contact us!