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The Product Ratings on Google Shopping allows the merchants to attract more potential buyers and to draw traffic to their website making available all the information needed for their purchase.
In order to help buyers to find this information more easily, Product Ratings are now directly displayed in Product Listing Ads in the following countries:
The program is available for each merchant who wants to share product ratings with Google. The potential buyers can see the ratings directly in the Google Shopping results. These results are interpreted in the form of 5 stars next to which is displayed the total number of reviews for the product.
The global notation is based on reviews that may come from different sources such as merchants, editorial sites, users, or third-party aggregators. The ones that are approved by Google are:
Any review provided by the merchants is subject to validation by the Google team. They must respect several conditions otherwise they will be deleted from the feed.
The merchants must share all their reviews with Google even low star ones. The reviews feed must also be updated regularly, ideally every week.
The reviews will be evaluated by the Google team and will have to provide useful and relevant content.
Indeed, any review that the merchants want to share with Google must be owned by the merchants themselves. Reviews cannot come from other sources. Note that Google makes exceptions to these rules (https://support.google.com/merchants/answer/6098512?hl=en&ref_topic=6169092).
Merchants who are already sending their products to Google Shopping can now send the associated reviews. The simple act of sending the products ratings feed to Google is not a guarantee that these reviews will be approved and published to Google Shopping. Indeed, the reviews must meet the above conditions to have a chance of being validated.
You also need to pay attention to several essential points while creating your products ratings feed:
The Google Product Ratings extension will allow you to meet all the conditions that Google requires in order to be able to import your product ratings feed to your Google Merchant Center account in a simple way.
To start submitting your reviews, you can start with completing the ratings interest form from Google so that they can determine if they can collect your product reviews. According to the results, they should contact you within 10-15 days with more details.
To start configuring the Google Product Ratings extension, you can go to:
System › Configuration › Wyomind › Google Product Ratings
In the configuration of the Google Product Ratings extension, you'll find several tabs that allow you to define your own settings for the feed.
In that tab, you can enable the log reporting.
In the Data Feed settings tab, you can start with configuring the below fields:
Super Company Inc.
1
5
In the Product settings tab, you can choose to leave the Use minimal configuration option on Yes.
By choosing No, you'll have the possibility to map the information Google is requiring, with your attributes available in your Magento admin.
For example, you'll be able to map the Brand attribute with the attribute of your Magento admin that stores the brand for each product, by default Manufacturer.
You can also define a schedule time to automatically generate your product ratings feed from your Magento admin. To do so, simply select the days and hours when you want your data feed to be generated.
Once you've configured the Google Product Ratings extension, you can generate your feed.
To have a look at the feed, you can either click on the URL, or check on the directory you have indicated to store the data feed.
In our example, the data feed will be stored in:
/media
Depending on the scope of the configuration, the URL of the data feed will be different as well as the folder in which it will be stored.
In our example, we have chosen to configure the data feed for the English store view so that it retrieves only the reviews for the English store view. Then the data feed will be stored in:
media/base/default
You can use the command lines to generate all your feeds:
php shell/wyomind_googleproductratings.php --generate
Options:
For example to generate the website feed with id 2, run:
php shell/wyomind_googleproductratings.php --website 2To generate the storeview feed with id 5, run:
php shell/wyomind_googleproductratings.php --storeview 5Now you have configured the Google Product Ratings extension, you must import your product reviews feed to Google Merchant.
In order to import your product reviews feed, you must use the Google Merchant Center tool:
https://www.google.com/retail/merchant-center/
Start with logging into your account, then go to the Feeds tab.
Attention, your product review feed must meet Google's specifications and policy.
There you can add a new feed by clicking on the + button.
Once you've imported your product review feed, it will be displayed in the list of your data feeds in the Feeds tab of your Google Merchant account.
The Google team will assess your product review feed within a few days. During that time, the state of your feed will be:
Once the product review feed has been assessed by the Google team, the state of the feed will be approved or refused:
This extension works with Magento Community Edition and also Magento Enterprise Edition. To know if Google Product Ratings is compatible with your Magento version, please check the Compatibility tab.
Seller ratings appear as stars directly on text ads and refer to the merchants themselves whereas product ratings for their part refer to the products.
You need a Google Merchant Center account to be able to send your product reviews feed to Google Shopping.
Create your Google Merchant Center account:
https://www.google.com/retail/merchant-center/
We offer our customers who want to migrate their Magento 1 license to a Magento 2 license, the transfer at a reduced price.
You have the possibility to migrate your license directly from your Wyomind account in:
My account › Licenses & Downloads
Click on migrate to magento 2 in front of the extension and the domain you want to transfer.
Confirm you want to migrate your license to a Magento 2 license by clicking on Confirm and checkout .
An invoice will be automatically added to your account from:
My account › Invoices
The price of the transfer is equivalent to a 30% reduction compared to the price of the regular Magento 2 license.
You can proceed to the payment by clicking on PP .
Once the payment is done, you can go back to:
My account › Licenses & Downloads
There you will be able to download and install your license for Magento 2.
A license is valid for an unlimited period of time on one single Magento installation.
If you use more than one Magento installation, you will have to buy a separate license for each one.
If you run several domains on the same Magento installation, you will need only one license for all of them.
Although your license doesn’t have a limited period of validity, your support period does. By purchasing an extension, you’ll be granted a 6-month support period for free. Passed this period, you will have to renew your Support plan (see FAQ: How to extend my support period?).One license is valid for an unlimited period of time on one Magento installation only.
It is possible, however, to extend or transfer your license in 2 cases:
To be able to use Google Product Ratings on both your production and testing environments, follow the instructions below:
Now that you can use Google Product Ratings on your production environment, repeat the same steps as above on your testing environments.
The only difference this time: a notification will appear in your Magento admin.
You will be given a choice between:
Click on Add this domain to my license.
A transfer request will then be sent to our team within an hour.
Once the request is taken care of, you will receive a confirmation email.
If your transfer request is accepted, you can use Google Product Ratings on both environments at the same time.
The order in which you activate your license on your domains does not matter.In order to download Google Product Ratings, log into your Wyomind account:
icon next to Google Product Ratings.
A new window opens.
Your download can start.
When purchasing an extension from wyomind.com, you benefit from a lifetime upgrade. You can at any time download the latest version of the extension directly from your account.
To upgrade Google Product Ratings, follow the steps below:
next to Google Product Ratings.
To uninstall Google Product Ratings, go on its zip folder and open it.
You will find a shell file (such as: yourextension-uninstall.sh) that you must execute on both your server and Magento root directory.
Once the uninstallation is over, refresh your cache and enable the compiler back again (if you use it).
Before installing Google Product Ratings, you’ll have to:
Now you can install Google Product Ratings:
Next step is to activate your license, to do so, click here: Extension activation
Once Google Product Ratings is installed, you have to activate the license:
configuration › advanced › advancedIf the message doesn't appear then you must check that:
Wyomind's License Manager has not been removed from your installation.
Wyomind's License Manager is enabled in: app/etc/modules/Wyomind_Licensemanager.xml
The HTML output for Wyomind_Licensemanager and/or Adminhtml_Notification are not disabled in your system under: system
To activate the license of an extension that includes other modules, you’ll have to repeat the steps described above for each extension, using the corresponding activation keys (each module has its own activation key).
So that the reviews of your products can be displayed in Google Shopping, Google requires at least 3 reviews per product as well as 50 reviews total across all your products.
Product ratings can appear for products with any number of stars (from 1 through 5).
If your product reviews feed has failed the validation process, it means that your feed doesn't meet the program's policy.
You should have a look to the report you have received and check the program's policy:
https://support.google.com/merchants/answer/6098512?hl=en
You should check that the data feed you have sent to Google is the good one and that it was configured for the right scope (website, store or storeview).
If your site crashes and gives this error message after uploading all files to the correct folders:
Fatal error: Class 'Wyomind_Notificationmanager_Model_Resource_Setup' not found in includes/src/Mage_Core_Model_Resource_Setup.php on line 234It probably comes from installing an extension while the compiler is still enabled.
Important note:
Here is how to disable the Magento compiler:
define('COMPILER_INCLUDE_PATH', dirname(__FILE__).DIRECTORY_SEPARATOR.'src');define('COMPILER_COLLECT_PATH', dirname(__FILE__).DIRECTORY_SEPARATOR.'stat');to get:
#define('COMPILER_INCLUDE_PATH', dirname(__FILE__).DIRECTORY_SEPARATOR.'src');#define('COMPILER_COLLECT_PATH', dirname(__FILE__).DIRECTORY_SEPARATOR.'stat');If you're getting a white page using the extension, you should enable the error reporting in order to display the error. You can do that from index.php.
How do cron tasks work:
Be sure that you have correctly configured a scheduled task from the server side (cpanel) targeting the cron.php file in your Magento installation.
The extension includes reporting and debug tools for the scheduled tasks in:
system › configuration › Wyomind › Google Product Ratings
We also strongly advice to install the AOE Scheduler that will help you to monitor the Magento cron tasks.
Samuel
Been using magento for the last 8 years. During the years i been using loads of different extensions with wide variety of quality. Google product rating feed is the second extension im using from wyomind and im impressed! It is rare to find a something that "just works" no problems what so ever. Very happy and i can very much recommed
Brandon
Installation of the extension was relatively straight forward and worked without any issues with other customizations. Support is responsive and have been helpful in resolving issues. I would recommend this extension to others looking for a product ratings extension!
Julian
Have used the extension for many years and have generally been pleased with the results. I needed to map the attributes in the Product Settings configuration to my Custom Attributes which worked fine until the latest version. If you don't map the attributes you get the warning from Google "Strong IDs not present". Unfortuntately the latest version of the extension doesn't appear to allow mapping of the GTIN attribute to my Custom Attributes, so cannot get rid of the Google warning.
John
Works fine for me. Just what i need!
turuncu
They solved my problem in 20 minutes. Extension working awesome!
Julian Gooddy
I considered using one of the Google Approved Agents (e.g. Trustpilot) for handling my Product Reviews on my Magento site, but the prices quoted for such a simple task were high. Managed to find the Wyomind add-on which has proved to work well for me without having to pay monthly fees to agents. Happy with my purchase.
How merchants put Google Product Ratings to work, step by step.
Initial release for the master version
Initial release for the legacy version
Specific needs or any ideas of enhancements and new features to add to the extension? Tell us more, we'll get back to you shortly!
